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Emart Privacy Policy

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Privacy and Cookie Policy




1. Data Controller


eMart.rw is a trading name of eMart, a product of eVolve Ltd. The data controller is eVolve Ltd, registered in Rwanda registered TIN 1034408738 at KG 40, st . In this Privacy Policy, ‘we’,’ us’ means eVolve Ltd, our partners may also be acting as data controllers. If you would like more information about how any of our partners process data, you should read the privacy policy for the relevant partner which will be available on the partner’s website.


2. Your Right


We comply with and are registered under the data protection laws in Rwanda and take all reasonable steps to prevent any unauthorized access to your personal data.

We reserve the right to amend or modify this privacy policy at any time and any changes will be published on this website.

You are also entitled to ask us to remove personal information from our records and if you wish to do this then please contact us so that we may consider your request.

To contact us about any of your rights set out in this Privacy Policy please email us on emartstores@gmail.com


3. Providing data about other people


This privacy policy sets out in detail how your data will be used by us. If you are providing us with another person’s data you should ask them to also read this Privacy Policy. By giving us information about another person you are confirming that they have given you consent to provide the information to us.


4. Provision of services and disclosure of data


We will use the information provided to us by you to search the products of our partners in order to obtain the best quotes available to you.

We may use your data to send you a confirmation email of your quote.

To help improve our services we and our partners may also use your data (which may include data you have provided as part of your quotation or information we collect about how you use our website) for the purposes of marketing research and data analysis. This helps us and our partners to develop and improve the products and services that are offered.

Data will also be used to track sales and to administer our reward scheme which may involve us sharing data which relates to the product that you have purchased with your product provider. Your product provider may also provide us with any information that they hold relating to the product you have purchased for this purpose.

We may use third parties to process personal information on our behalf. Where third parties process your personal information on our behalf, we will ensure that they have the necessary high standards of security in place so that your data is kept secure and only used in accordance with this Privacy Policy.

We will release your personal information when we are required to do so for legal or regulatory purposes or as part of legal proceedings.


5. Communication with you


It is very important to us that we provide a service that meets the expectations of our customers and this section will explain how we and our partners will use your data to communicate with you.

Registration & Order Confirmation
When you obtain a confirmation with us, you will automatically be sent confirmation of your quote by email/phone number so that you have a record of your order and can easily retrieve this in case of need, in the future. This is a standard part of the service that we offer and by using the service you agree to receive these communications.

Updates from eMart and eVolve Ltd Where you tell us you are happy to receive information from us we may send you communications from insureme.rw which may include the following:-
      - Newsletters
      - Further information about the products and services we offer
      - New products & services launches
      - Reminders when your products may be ready for shipping,
      - Updates on our promotions programme
      - Opportunities to participate in market research. Etc..


Depending on the contact preferences you select, we will communicate with you by email or other electronic means such as via social and digital media.

We may also use your data to allow us to show your adverts while you are on-line that are relevant to you. Sometimes, we will use cookies to do this and you can find out more about this and how to turn off.
If you don’t want to receive communications from us you can let us know at any time by contacting us.

Renewal Reminders
As part of our products & services, we may also contact you about your saved info, like shopping lists, suggestions and wishlist, to notify you of their availability and to ask if you're still interested. We will use the data that we hold on you in order to search the products of our partners in order to do this.

Communications from our partners
we will not pass any of your information to our partners for marketing purposes and we have contractual arrangements in place with all our partners which prevent them using your information for this purpose. If you click through to any of our partners’ products, you will be subject to their Privacy Policy in relation to any communications you will receive from them which we recommend you read carefully.


6. Crime and Fraud Prevention


We may share data (including electronic identifiers such as IP addresses) with third parties including our product and service providers or the police and fraud prevention agencies if we believe that it is reasonably required for the prevention or detection of crime or fraud or to protect our customers. Data may also be released to third parties if we are required to do so under the terms of a court order.


7. Product/Services providers


We are not responsible for the privacy policies and practices of third parties. Whenever possible we will only partner with other retailers and wholesale companies which maintain the same standards as are present on our own website but we cannot guarantee this. If you click through to any of our product or service providers, you will be subject to that product or service provider’s terms and conditions and privacy policy which we would recommend you read carefully.


7. Use of cookie and Analytics Data


What is a cookie ?
A cookie is a small file that is placed on your device, which enables a server to identify that device and allows us to offer the best services possible by allowing us to recognise you as a unique user and provide us with information about how you use our website. Cookies are commonly used on the Internet and do not harm your computer system.

How can I stop cookies and what effect will this have?
You can stop cookies from being deployed on your computer by configuring your browser not to accept them however in order to get the best use out of our website you will need to have cookies enabled.

Please refer to your browser's 'help' facility for information on how to enable and disable cookies.

If cookies are already on your system, you can delete them - For more information on cookies and deletion of cookies please visit: manage-cookies

Please be aware that deleting certain cookies can result in difficulties when navigating around sites.

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